Q: When I receive the item, how to set the dash cam?
A: Insert an SD card (Class 10 up to 32G); turn on the dash cam and format the SD card; set the Date/Time in the settings; connect the dash cam to your car and you’re ready to go.
Q: Why does the picture look purple?
A: Maybe you need to turn the Infrared Light off in the settings.
Q: Why can’t I change the status of the infrared function?
A: Please check whether you have set it to auto control. If it is in the auto mode, you can't control it by manual.
Q: Why the recordings look blur?
A: Please check if you set the 1080p definition; please check if you have removed the protection film of the lens. Please check if the lens and your windshield are clean.
Q: Why the color is not very clear on a cloudy day?
A: In the larger contrast scene, automatic exposure function will be seriously affected. You need to adjust the "exposure compensation" value in the settings.
Q: Why the windshield reflect the light when the infrared light is set to on?
A: It’s a normal optical phenomenon. Different glass media have a different refractive index on the light (including infrared), resulting in different reflections.
Q: Do I need any specific software to transfer recorded data to may tablet or smart TV?
A: No, you need to plug it to your TV and set your camera as storage.
Q: How can I enter the playback mode?
A: The red light blinks on the left top of the screen
Q: How long does the battery last?
A: The dash cam is plugged into your car system, so it will last as long as you have your car.
1. Please make sure that the dash cam is turned off before plugging in/out the SD card.
2. When the dash cam has problems caused by operation or settings, please solve them by the following steps: restore the default settings (or press reset button); format the memory card; set the Data/Time first only; record the video again.
3. Wide Dynamic Range (WDR) is recommended setting to ON mode.
4. Please connect the GPS module 2.5AV head to the dash cam’s GPS interface in a shutdown state.