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ID75 Technical Support

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ID75 Uers Manual

ID75 Q&A

Q: Can multiple phones be connected to this camera at the same time?

A: Yes, this camera can be shared up to 4 devices, so you can share videos with your family and friends.

Q: Could it work when I go abroad for business?

A: Yes, once you have connected the camera to your phone successfully for the first time, you can control it with Wi-Fi or cellular data wherever you are.   

Q: What's the body-tracking technology?

A: The body-tracking technology means the camera can follow the person who moves in the image automatically.  

Q: Can I adjust the body-tracking function?

A: Yes, you can turn it off/on in the settings.

Q: How long can you save the videos?

A: It depends on what kind of recording you choose. Generally speaking, a 64GB SD card can record up to 15 days, and once it's fulfilled, the previous videos will be overwritten automatically. So please transfer and save your important videos in time.

Q: Can I use this camera with both wired and wireless network?

A: No, this camera only supports to wireless network.

Q: How far can I see with the night vision?

A: The night vision of the camera can reach up to 30 feet (8.53m).

Q: Will this camera send alerts when motion is detected?

A: Yes, when the camera detects the moving stuff, the motion sensor will be triggered, and the camera will send alert messages to your phone so you can know what happens at home or in your office.

Q: Can I adjust the sensibility of its motion detection?

A: Yes, you can adjust the sensibility from low to high in the settings.

Q: Does this camera come with mounting brackets?

A: Yes, the camera comes with 2 screws and 1 pan-tilt device, allowing you to install the camera easily.

Q: Will this camera go to sleep while no action is detected at a certain time?

A: No, the camera will keep alert at any time. The camera supports continuous loop recording and motion detection, which means it will keep recordings and overwriting the previous videos when the SD is full, expect event recordings detected by its motion sensor.   


Warm Tips:

1. The IP Camera ID75 can only support 2.4GHz Wi-Fi network.

2. Password format: 6-18 characters or numbers, case-sensitive

3. The camera supports a class 10 or above SD card from 8G to 64G (not included).

4. Please format your SD card before first use.

5. If the video is blurred, please enter video interface and adjust the resolution to HD mode.

6. Please store your important videos and pictures in time in case of overwriting.

7. Please upgrade to the latest APP version. 

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